Generally, most of the shipping costs are borne by merchants when the order is shipped out. Customers will afford little or zero shipping costs.
A shipping confirmation is emailed to you as soon as your purchased product has been shipped, which will allow you to track the status of your shipment online.
If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email or click Online Support for assistance.
Delayed at customs
Show the related information to help customs clearance if you are informed the product delayed at customs.
If you have any problems with getting your parcel, please email us immediately and we will try to help you to get you parcel.
Notes: rare possibility: if the parcel lost in transit, the half of the order amount will be issued.